Upload your FAQs and product docs. When customers submit tickets, Tixora reads your docs and generates accurate responses — automatically.
✓ Instant AI responses · ✓ Your docs, your answers · ✓ Escalates when unsure
Three simple steps to automated support
Add your FAQs, product documentation, and support guides. Tixora uses this as its knowledge base to answer customer questions accurately.
Customers submit support tickets through a clean, simple form. Each ticket is immediately processed by the AI resolution engine.
If the answer is in your docs, Tixora resolves it instantly. If not, it escalates to a human. No guessing, no hallucinations.
Paste text or upload .txt files. FAQ pages, product guides, troubleshooting docs — anything your support team uses.
Every new ticket is automatically analyzed against your knowledge base. The AI generates a response with a confidence score.
See your resolution rate, escalation trends, and ticket volume on a real-time dashboard. Know exactly how your support is performing.
Start by uploading your knowledge base.
Upload Knowledge Docs →